LoLA

LoLA (Log On Louisiana) is a powerful new online tool that will allow you to completely manage your college career. LoLA will be your 24/7, one stop resource for the upcoming semester. You can use LoLA to: monitor your financial aid application, register for classes, review your class schedule, check on important upcoming dates, and catch up on campus news and announcements.

How do I find my LoLA username?


1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar.

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2.) Under Help: Select "I don’t know my username” link for your username. This will send you to the look up tool.

Use the prompts to learn what your username is.

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3.) Click Start

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4.) Enter your information then click NextDo NOT click Start Over. This will cause you to return to the beginning and start the process all over again. The email will be the one that is your preferred email choice in LoLA. Usually this is your NTCC email, but it may be a personal email.

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5.) You will be sent an email with a code. 

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6.) Input that code in the box labeled Token then click Next once it turns green.

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7.)  Your username will show on the screen. If you need to reset your password, click Next. If not, then click Return to LoLA.

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How to Change or Reset Your LoLA Password

 

NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for assistance.

1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar.

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2.) Under Help: Select “I don’t know my password for your password. This will send you to the look up tool.

Follow all prompts to reset your password.

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3.) Click Start

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4.) Enter your information then click NextDo NOT click Start Over. This will cause you to return to the beginning and start the process all over again. The email will be the one that is your preferred email choice in LoLA. Usually this is your NTCC email, but it may be a personal email.

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5.) You will be sent an email with a code. image.png

6.) Input that code in the box labeled Token then click Next once it turns green.

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7.)  Follow the instructions to create a new password, then click Reset Password. Do NOT click Start Over.

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8.) When you see the Success message then you are done. You can return to LoLA.

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NOTICE:  Your LoLA username and password is the same for Canvas, so once you change your password on LoLA it will change it for your Canvas account. Your student email is NOT the same as your LoLA and Canvas accounts.

I'm locked out of my LoLA account

After several failed login attempts, LoLA will lock your account. It will not alert  you that your account is locked. It will continue to give you an "invalid username/password" error.

To unlock either wait at least 15-20 minutes or follow the unlock account guide.

1.) Under Help: Select “I don’t know my password for your password. This will send you to the look up tool.

Follow all prompts to reset your password.

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2.) Click Start

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3.) Enter your information then click NextDo NOT click Start Over. This will cause you to return to the beginning and start the process all over again. The email will be the one that is your preferred email choice in LoLA. Usually this is your NTCC email, but it may be a personal email.

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4.) You will be sent an email with a code. image.png

6.) Input that code in the box labeled Token then click Next once it turns green.

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7.) The next screen will ask if you want to unlock account or reset password. Choose unlock account.

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8.) Click Next. Then Return to LoLA.

LoLA/LCTCS 2-factor authentication

This guide on how to enroll in 2-factor authentication (2FA) for LCTCS has been provided by LCTCS. Click the link below to view the guide.

LCTCS Duo How To

 

You will need to use 2FA for both LoLA and some NTCC services.

Please submit a helpdesk ticket if you get a new phone in order to reactivate your account. The app is tied to the phone and you will not be able to authenticate if you do not re-enroll.

What uses my LoLA account?

LoLA username and password are used for any tool/application found inside LoLA once you log in, such as Cognos, Banner, and Employee timesheet. It is also used for Canvas.

These are some examples:

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Some of the services require Duo Security to authenticate into that service such as your Employee timesheet.

How to get access to an LCTCS/LoLA service.

There are two ways to get access to a particular service in LoLA

  1. Once you log into LoLA, nagivate to the left-hand side where Banner Security Forms are and select the proper form for the service you need. For instance, if you need access to Student Admissions, then select the Banner/Cognos (Student) form. Then submit the required form once all details have been filled.
  2. If a form is not available to the service you need, contact your supervisor or correct representative so they can request access for you. An example would be contacting NTCC's Financial Analyst for ChromeRiver Expense which is used for travel reimbursements.
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