NTCC Onboarding Guide

LoLA 
 
 
 What is my LoLA username? 
 
 
 How do I reset my LoLA password? 
 
 
 NTCC Email 
 
 
 What is my NTCC email? 
 
 
 How do I reset my email password? 
 
 
 Duo Mobile Authentication 
 
 
 How do I set up my 2-factor authentication? 
 
 
 Services 
 
 
 Which account do I use to access which service? 
 
 
 How do I get access to Banner/Cognos/Other LCTCS service? 
 
 
 Phone 
 
 
 What is my phone number? 
 
 
 How do I log into Zoom Phone? 
 
 
 How do I change my voicemail/voicemail pin? 
 
 
 Laptop 
 
 
 How do I log into my laptop? 
 
 
 How do I connect to the VPN? 
 
 
 How do I access the shared drive? 
 
 
 Printing 
 
 
 What do I need to print? 
 
 
 How do I print to the copiers? 
 
 
 Helpdesk 
 
 
 How do I use the helpdesk?