Hardware

Power-cycle/reboot docking station

When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. The most common cause of this issue is the docking station may have gotten hung up. While the docking station cannot be used without a computer, it has a small processor in it that handles the ability for you to use it.

Checking the monitors.

Checking mouse and keyboard cables.

Resetting the docking station

A majority of the time you can reset your docking station and it will fix the issue. If this does not work, go to the next solution.


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No option is working.

If nothing is working, then device may be malfunctioning. Describe what you have tried in your IT helpdesk ticket and we will see if replacement is needed.

Remote Learning in Upgraded Classrooms


Capabilities

The upgraded classrooms include several technologies to improve the remote/synchronous learning experience and the experience for presenting to local audiences.

Previously, the webcam and microphone was all that was available for videoconferencing. This limited the instructor to staying directly in front of the laptop to be seen and heard. Now, the instructor can roam around the front of the classroom and been seen and heard.

Additionally, playing media in the classroom is now enhanced through speakers installed in the ceiling of the classroom. The speakers also perform a "voice lift" function that allows students in the back of the room to hear the instructor better. The audio from media being played and the instructor is also transmitted to student-accessible receivers for those who need hearing accommodations.

Do not move or rotate the podium! There is delicate cabling running to the podium that will be damaged if the podium is moved at all.

Touchpad Controls

The touchpad located on the wall behind the podium is the core of the system. All functions are controlled from the touchpad.