Create helpdesk tickets in other departments' projects

Users who are agents for a helpdesk project may need to submit tickets to other helpdesk projects. (IT, facilities, etc.) The process to submit a helpdesk ticket is not the same as other users. 
 
 Steps 
 
 In your project's screen, look to the left hand side and select  Raise a request . If you have your screen side dash collapsed, it will look like the + in a box without the words. 
 
 
 
 Next it will bring you to a new webpage. Click on the  NTCC Helpdesk  at the top of the page. 
 
 
 
 It will bring you to the main Helpdesk page where you can choose the correct helpdesk for your ticket.