Call Queue Opt out/in If you are a member of a call queue, you can choose to opt out for reason such as lunch break or with a student. Through the webportal. Log into the Zoom website portal at https://northshorecollege.zoom.us Go to Phone on the left hand side. Go to  Settings. Scroll down to  Membership Toggle the  Receive Queue Calls option off. Toggle back on when returning from break/with student. Through the Zoom app Click on your profile/initials icon. Hover over the Receive Queue Calls. Toggle the queue off. Toggle back on when returning from break/with student.