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How to use the helpdesk.

Services Helpdesk

helpdesk

Create helpdesk tickets in other departments' projects

Services Helpdesk

Users who are agents for a helpdesk project may need to submit tickets to other helpdesk projects. (IT, facilities, etc.) The process to submit a helpdesk ticket is not the same as other users. Steps In your project's screen, look to the left hand side a...

helpdesk

NTCC Onboarding Guide

Accounts

LoLA What is my LoLA username? How do I reset my LoLA password? NTCC Email What is my NTCC email? How do I reset my email password? Duo Mobile Authentication How do I set up my 2-factor authentication? Services Wh...