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Webex is the software used to make and receive calls from your NTCC laptop as if you were sitting at your desk. It is particularly useful when work-from-home is implemented. Please note that not all employees have licensing to Webex. Generally speaking, all Co...

What is Screencast-O-Matic Capture any area of your screen. Add audio narration or video from your webcam. Record lectures, tutorials, demos, and more! NOTE: This is only available to NTCC Employees; it is not available for students. You must install Screen...

When you need to add files/folders to your OneDrive. Accessing the desktop app. 1.) Click on the Windows button and scroll till you see OneDrive.  2.) Click on OneDrive If you have not set up your desktop OneDrive, you will be prompted to do so once you ...

Northshore Technical Community College has partnered with BankMobile to deliver refunds and offer you smarter ways to manage that money. Directions: Go to https://my.lctcs.edu and login with your LoLA username and password Select the Student tab Look at ...

The NTCC guest wireless internet is available for all students and guests, and personal devices of employees. It should not be used for devices owned by NTCC. Wireless internet coverage covers most of the interior of all NTCC campuses and sites, as well as li...

NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT intervention. This is accomplished through Software Center. The Software Center application shows the user a catalog of applications and allows the user to select...

Before you can use copy machines located on campus, you will need to associate your NTCC ID with Papercut/Gatorprint. The process is quick and easy and only has to be done once, unless you lose or damage your ID. Once you associate your card on one copy machin...

First time Canvas users:  Once you have registered for courses for the first time, your Canvas account will be automatically generated. LoLA and Canvas login information is the same: If you already have your LoLA username and have created a password, your L...

Course Visibility: Courses are usually published no later than the first official day of the semester. For each course you are registered in, a Course Tile will appear on your Dashboard. Example Dashboard with Course Tiles: First Day of Class and Course ...

Occasionally, the calibration that the smartboard uses to detect where you touch on the board can get out of alignment. There is a tool built into Smart Notebook that allows you to recalibrate the alignment. Steps 1.) Go to Windows button and start typing Pr...

Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents using your real signature. The application allows you to "stamp" your signature anywhere on PDFs, as well as type in free-form text such as the date. This allows ...

Users who are agents for a helpdesk project may need to submit tickets to other helpdesk projects. (IT, facilities, etc.) The process to submit a helpdesk ticket is not the same as other users.   Steps In your project's screen, look to the left hand side ...

This guide on how to enroll in 2-factor authentication for LCTCS has been provided by LCTCS. Click the link below to view the guide. LCTCS Duo How To

When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. The most common cause of this issue is the docking station may have gotten hung up. While the docking station cannot be used without a computer, it has a small proc...

Users using Windows 10 may experience PDFs being opened by Microsoft Edge. While Edge can open PDF files, there can be situations where they cannot be printed or opened. Users should always use Foxit PDF Editor to open PDF files. This guide will demonstrate ho...

When logging into Teams/Outlook/etc.. you see the following error. This error is caused when you do not click the "sign into this app only" option on the previous window. When you try to log into Teams and this is the error given to you. With this erro...

Introduction Depending on whether you are in an office or classroom environment, you may want to change the configuration of your monitors to match the need. Additionally, when in an office, the monitors may be backwards left-to-right. Both problems are easy ...

When not on one of NTCC's campuses, you should always connect to the NTCC VPN. Connecting to the VPN permits access to many resources and ensures that your computer gets the latest updates and security settings. NTCC has 2 VPNs, one is manual while the other ...

Your phone number is 985-545-1 plus the 3 digits at the top of your desk phone under the time. Example: 985-545-1500 Your phone will travel with you if you move around your campus so no need to have your number changed if you have a new office. We can just ...

Use a contact group (formerly called a “distribution list”) to send an email to multiple people Click on the images to enlarge. Desktop Guide 1.) Select People. 2. Select New Contact Group. 3.) Name your group. 4.) Select Add Members. 5.) Choose...