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Canvas
Information on Canvas LMS
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Canvas for Students
Canvas Help Guides for Students
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Help Guides for Instructors
Printing and Copying
Email/Office 365
Northshore Technical Community College uses Microsoft's Office 365 for email.
Foxit
Wifi/Internet
LoLA
LoLA (Log On Louisiana) is a powerful new online tool that will allow you to completely manage your college career. LoLA will be your 24/7, one stop resource for the upcoming semester. You can use LoLA to: monitor your financial aid application, register for c...
Teams
Teams is a Microsoft collaboration app that helps your team stay organized and have conversations—all in one place. You can set up meetings, place video conferences and calls, and talk through chat.
Web Broswers
Chrome and Edge
Zoom Phone App
Desk Phone
Helpdesk
ScreenPal
OneDrive
When you need to add files/folders to your OneDrive. Accessing the desktop app. 1.) Click on the Windows button and scroll till you see OneDrive. 2.) Click on OneDrive If you have not set up your desktop OneDrive, you will be prompted to do so once you ...
How do I set my BankMobile refund preference?
Northshore Technical Community College has partnered with BankMobile to deliver refunds and offer you smarter ways to manage that money. Directions: Go to https://my.lctcs.edu and login with your LoLA username and password Select the Student tab Look at ...
Guest wireless internet (WiFi)
The NTCC guest wireless internet is available for all students and guests, and personal devices of employees. It should not be used for devices owned by NTCC. Wireless internet coverage covers most of the interior of all NTCC campuses and sites, as well as li...
Install Software from Software Center
NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT intervention. This is accomplished through Software Center. The Software Center application shows the user a catalog of applications and allows the user to select...
Associate College ID with Papercut/Gatorprint
Before you can use copy machines located on campus, you will need to associate your NTCC ID with Papercut/Gatorprint. The process is quick and easy and only has to be done once, unless you lose or damage your ID. Once you associate your card on one copy machin...
Logging into Canvas
First time Canvas users: Once you have registered for courses for the first time, your Canvas account will be automatically generated. LoLA and Canvas login information is the same: If you already have your LoLA username and have created a password, your L...
Canvas Dashboard: Seeing your Courses
Course Visibility: Courses are usually published no later than the first official day of the semester. For each course you are registered in, a Course Tile will appear on your Dashboard. Example Dashboard with Course Tiles: First Day of Class and Course ...
Calibrate smartboard touch
Occasionally, the calibration that the smartboard uses to detect where you touch on the board can get out of alignment. There is a tool built into Smart Notebook that allows you to recalibrate the alignment. Steps 1.) Go to Windows button and start typing Pr...
Add and use a signature in Foxit PDF Editor?
Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents using your real signature. The application allows you to "stamp" your signature anywhere on PDFs, as well as type in free-form text such as the date. This allows ...
Create helpdesk tickets in other departments' projects
Users who are agents for a helpdesk project may need to submit tickets to other helpdesk projects. (IT, facilities, etc.) The process to submit a helpdesk ticket is not the same as other users. Steps In your project's screen, look to the left hand side a...
LoLA/LCTCS 2-factor authentication
This guide on how to enroll in 2-factor authentication (2FA) for LCTCS has been provided by LCTCS. Click the link below to view the guide. LCTCS Duo How To You will need to use 2FA for both LoLA and some NTCC services. Once you enroll using the above g...
Power-cycle/reboot docking station
When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. The most common cause of this issue is the docking station may have gotten hung up. While the docking station cannot be used without a computer, it has a small proc...
Open PDFs with Foxit PDF Editor
Users using Windows 10 may experience PDFs being opened by Microsoft Edge. While Edge can open PDF files, there can be situations where they cannot be printed or opened. Users should always use Foxit PDF Editor to open PDF files. This guide will demonstrate ho...
Logging into Office applications error CAAC03ED
When logging into Teams/Outlook/etc.. you see the following error. This error is caused when you do not click the "sign into this app only" option on the previous window. When you try to log into Teams and this is the error given to you. With this erro...
Duplicate or extend monitors/screens
Introduction Depending on whether you are in an office or classroom environment, you may want to change the configuration of your monitors to match the need. Additionally, when in an office, the monitors may be backwards left-to-right. Both problems are easy ...
NTCC VPN
When not on one of NTCC's campuses, you should always connect to the NTCC VPN. Connecting to the VPN permits access to many resources and ensures that your computer gets the latest updates and security settings. NTCC has 2 VPNs, one is manual while the other ...
Using your desk phone
Not every employee will have a phone number. Please talk to your supervisor if you get one. Your phone number is 985-545-1 plus the 3 digits at the top of your desk phone under the time. Example: 985-545-1500 Your phone will travel with you if you move aro...
How to create a Contact List in Office 365
Use a contact group (formerly called a “distribution list”) to send an email to multiple people Click on the images to enlarge. Desktop Guide 1.) Select People. 2. Select New Contact Group. 3.) Name your group. 4.) Select Add Members. 5.) Choose...
How to create an Out of Office message in Outlook
When you need to have an automated message sent when not in office. Create an OOO on desktop app. 1.) 1. After opening the Outlook desktop app, select the File tab. 2.) Click on the Automatic Replies button. 3.) Choose Send automatic replies 4.) Cli...
How to create a signature in Outlook
When you want to have a customized signature in your emails. Click on images to enlarge. Creating a signature in the desktop app. 1.) After opening the Outlook desktop app, select the File tab. 2.) Click on Options. 3. Click on Mail then click on Si...