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When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. The most common cause of this issue is the docking station may have gotten hung up. While the docking station cannot be used without a computer, it has a small proc...

If your laptop is frozen and won't turn off: Unplug laptop for any power source. Hold down the power button for 30 seconds. You must hold it down for a minimum of 30 seconds. The computer will turn off. You can turn the computer back on after this.