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Transfer voicemail on phone to another extension.
If you need to forward a voicemail from the physical phone to another extension. Access the voicemail button on your phone’s keypad. Enter your passcode, followed by the # key. Press 1 to listen to new voicemail messages. After listening to the voicemail...
Transfer a call.
While in a call, press Transfer or the transfer button . Choose a transfer method: Consultative transfer (also known as warm transfer): Place the call on hold while you complete the transfer. This option is useful if you need to navigate an automated a...
How to setup speed-dials/busy line indicators
You may want to add speed dials and/or busy line indicators on your phone. The process is now self-serve and easy to do. Button labeling Buttons are labeled in columns, starting in the upper-left corner. Your extension will always be in position 1. Positio...
Using your desk phone
Not every employee will have a phone number. Please talk to your supervisor if you get one. Your phone number is 985-545-1 plus the 3 digits at the top of your desk phone under the time. Example: 985-545-1500 Your phone will travel with you if you move aro...