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Transfer a call.

  1. While in a call, press Transfer or the transfer button .
  2. Choose a transfer method:
    • Consultative transfer (also known as warm transfer): Place the call on hold while you complete the transfer. This option is useful if you need to navigate an automated answering machine for the caller or if you want to speak to the receiving party before your call is transferred.
    • Blind transfer (default): Immediately transfer the call and hang up.
  3. Dial or select the number you want to transfer to. To transfer to an internal Zoom Phone user, dial their extension number.
  4. Complete the transfer:
    • Blind transfer: Tap the phone icon .
    • Consultative transfer: Press Transfer.