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If Google Chrome is not reacting as expected, you may need to reset it back to factory defaults. Examples of issues included popups, unwanted notifications, or not ending up on the expected website. To reset Chrome follow the directions below.     1.) Open ...

If your laptop is frozen and won't turn off: Unplug laptop for any power source. Hold down the power button for 30 seconds. You must hold it down for a minimum of 30 seconds. The computer will turn off. You can turn the computer back on after this.

  NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for assistance. 1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2.) Under Help: Select “I don’t know my password” for yo...

After several failed login attempts, LoLA will lock your account. It will not alert  you that your account is locked. It will continue to give you an "invalid username/password" error. To unlock either wait at least 15-20 minutes or follow the unlock account ...