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You can use the directory to search for people to call. On Zoom computer app. On the app select Contacts. We have 2 sections to choose from Desk phones - used in classroom or communal locations. Company Contacts - all NTCC employees If you are un...

You may want to add speed dials and/or busy line indicators on your phone. The process is now self-serve and easy to do. Button labeling Buttons are labeled in columns, starting in the upper-left corner. Your extension will always be in position 1. Positio...

If you are a member of a call queue, you can choose to opt out for reason such as lunch break or with a student. Through the webportal. Log into the Zoom website portal at https://northshorecollege.zoom.us Go to Phone on the left hand side. Go to Setti...

To ensure you have your extension as the outbound caller ID:   On the Zoom app: 1.) Select the Phone icon. 2.) Go to the Caller ID drop down menu under the number pad on the app. 3.) Select your extension as the outbound number.  

For more in-depth guide to the computer app, check out the official Zoom Phone guide The Zoom Phone software is ONLY supported on NTCC-owned laptops. It is not supported on mobile devices or personally-owned computers. Voicemail Customizing audio greeting...