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What uses my LoLA account?
LoLA username and password are used for any tool/application found inside LoLA once you log in, such as Cognos, Banner, and Employee timesheet. It is also used for Canvas. These are some examples: Some of the services require Duo Security to authentica...
How to get access to an LCTCS/LoLA service.
There are two ways to get access to a particular service in LoLA Once you log into LoLA, nagivate to the left-hand side where Banner Security Forms are and select the proper form for the service you need. For instance, if you need access to Student Admissio...
How do I find my LoLA username?
1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2.) Under Help: Select "I don’t know my username” link for your username. This will send you to the look up tool. Use the prompts to learn what your username is. ...
How to Change or Reset Your LoLA Password
NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for assistance. 1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2.) Under Help: Select “I don’t know my password” for yo...
NTCC Onboarding Guide
LoLA What is my LoLA username? How do I reset my LoLA password? NTCC Email What is my NTCC email? How do I reset my email password? Duo Mobile Authentication How do I set up my 2-factor authentication? Services Wh...
I'm locked out of my LoLA account
After several failed login attempts, LoLA will lock your account. It will not alert you that your account is locked. It will continue to give you an "invalid username/password" error. To unlock either wait at least 15-20 minutes or follow the unlock account ...