Telephone
Zoom Phone App
Logging into Zoom Phone
Logging into Zoom Phone is relatively simple, but if you don't click a certain button, it won't...
Using your Zoom Phone.
For more in-depth guide to the computer app, check out the official Zoom Phone guide The Zoom ...
Searching the directory for numbers.
You can use the directory to search for people to call. On Zoom computer app. On the app sele...
Call Queue Opt out/in
If you are a member of a call queue, you can choose to opt out for reason such as lunch break or ...
Outbound Caller ID
To ensure you have your extension as the outbound caller ID: On the Zoom app: 1.) Select the...
Desk Phone
Using your desk phone
Not every employee will have a phone number. Please talk to your supervisor if you get one. Yo...
How to setup speed-dials/busy line indicators
You may want to add speed dials and/or busy line indicators on your phone. The process is now sel...
Transfer a call.
While in a call, press Transfer or the transfer button . Choose a transfer method: Consul...
Transfer voicemail on phone to another extension.
If you need to forward a voicemail from the physical phone to another extension. Access the vo...
Desk phone directory
When you need to search for an internal number. On the phone's home screen, press Directory. ...
Hot Desking
Hot desking is a feature that allows users who work at other users' desks to log into the desk ph...