NTCC Onboarding Guide

LoLA

• What is my LoLA username?

• How do I reset my LoLA password?

NTCC Email

• What is my NTCC email?

• How do I reset my email password?

Duo Mobile Authentication

• How do I set up my 2-factor authentication?

Services

• Which account do I use to access which service?

• How do I get access to Banner/Cognos/Other LCTCS service?

Phone

• What is my phone number?

• How do I log into Zoom Phone?

• How do I change my voicemail/voicemail pin?

Laptop

• How do I log into my laptop?

• How do I connect to the VPN?

• How do I access the shared drive?

Printing

What do I need to set up to print?

How do I print to the copiers?

Helpdesk

• How do I use the helpdesk?