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NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT intervention. This is accomplished through Software Center. The Software Center application shows the user a catalog of applications and allows the user to select...

Before you can use copy machines located on campus, you will need to associate your NTCC ID with Papercut/Gatorprint. The process is quick and easy and only has to be done once, unless you lose or damage your ID. Once you associate your card on one copy machin...

First time Canvas users:  Once you have registered for courses for the first time, your Canvas account will be automatically generated. LoLA and Canvas login information is the same: If you already have your LoLA username and have created a password, your L...

Course Visibility: Courses are usually published no later than the first official day of the semester. For each course you are registered in, a Course Tile will appear on your Dashboard. Example Dashboard with Course Tiles: First Day of Class and Course ...

Occasionally, the calibration that the smartboard uses to detect where you touch on the board can get out of alignment. There is a tool built into Smart Notebook that allows you to recalibrate the alignment. Steps 1.) Go to Windows button and start typing Pr...

Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents using your real signature. The application allows you to "stamp" your signature anywhere on PDFs, as well as type in free-form text such as the date. This allows ...

Users who are agents for a helpdesk project may need to submit tickets to other helpdesk projects. (IT, facilities, etc.) The process to submit a helpdesk ticket is not the same as other users. Steps In your project's screen, look to the left hand side a...

This guide on how to enroll in 2-factor authentication (2FA) for LCTCS has been provided by LCTCS. Click the link below to view the guide. LCTCS Duo How To   You will need to use 2FA for both LoLA and some NTCC services. Once you enroll using the above g...

When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. The most common cause of this issue is the docking station may have gotten hung up. While the docking station cannot be used without a computer, it has a small proc...

Users using Windows 10 and 11 may experience PDFs being opened by Microsoft Edge. While Edge can open PDF files, there can be situations where they cannot be printed or opened. Users should always use Foxit to open PDF files. This guide will demonstrate how to...

When logging into Teams/Outlook/etc.. you see the following error. This error is caused when you do not click the "sign into this app only" option on the previous window. When you try to log into Teams and this is the error given to you. With this erro...

Introduction Depending on whether you are in an office or classroom environment, you may want to change the configuration of your monitors to match the need. Additionally, when in an office, the monitors may be backwards left-to-right. Both problems are easy ...

When not on one of NTCC's campuses, you should always connect to the NTCC VPN. Connecting to the VPN permits access to many resources and ensures that your computer gets the latest updates and security settings. NTCC has 2 VPNs, one is manual while the other ...