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Guest wireless internet (WiFi)
The NTCC guest wireless internet is available for all students and guests, and personal devices of employees. It should not be used for devices owned by NTCC. Wireless internet coverage covers most of the interior of all NTCC campuses and sites, as well as li...
Hardware
Teams
Teams is a Microsoft collaboration app that helps your team stay organized and have conversations—all in one place. You can set up meetings, place video conferences and calls, and talk through chat.
Install Software from Software Center
NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT intervention. This is accomplished through Software Center. The Software Center application shows the user a catalog of applications and allows the user to select...
Web Broswers
Chrome and Edge
Associate College ID with Papercut/Gatorprint
Before you can use copy machines located on campus, you will need to associate your NTCC ID with Papercut/Gatorprint. The process is quick and easy and only has to be done once, unless you lose or damage your ID. Once you associate your card on one copy machin...
Accessibility
Zoom Phone App
Logging into Canvas
First time Canvas users: Once you have registered for courses for the first time, your Canvas account will be automatically generated. LoLA and Canvas login information is the same: If you already have your LoLA username and have created a password, your L...
Desk Phone
Canvas Dashboard: Seeing your Courses
Course Visibility: Courses are usually published no later than the first official day of the semester. For each course you are registered in, a Course Tile will appear on your Dashboard. Example Dashboard with Course Tiles: First Day of Class and Course ...
Helpdesk
ScreenPal
Calibrate smartboard touch
Occasionally, the calibration that the smartboard uses to detect where you touch on the board can get out of alignment. There is a tool built into Smart Notebook that allows you to recalibrate the alignment. Steps 1.) Go to Windows button and start typing Pr...
Add and use a signature in Foxit PDF Editor?
Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents using your real signature. The application allows you to "stamp" your signature anywhere on PDFs, as well as type in free-form text such as the date. This allows ...
Create helpdesk tickets in other departments' projects
Users who are agents for a helpdesk project may need to submit tickets to other helpdesk projects. (IT, facilities, etc.) The process to submit a helpdesk ticket is not the same as other users. Steps In your project's screen, look to the left hand side a...
LoLA/LCTCS 2-factor authentication
This guide on how to enroll in 2-factor authentication (2FA) for LCTCS has been provided by LCTCS. Click the link below to view the guide. LCTCS Duo How To You will need to use 2FA for both LoLA and some NTCC services. Once you enroll using the above g...
Power-cycle/reboot docking station
When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. The most common cause of this issue is the docking station may have gotten hung up. While the docking station cannot be used without a computer, it has a small proc...