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You need to be on campus for the first time you log into an NTCC issued laptop. Either connect to a docking station or the NTCC Owned-devices WiFi. The easiest time to do this is right after you sign the paper work to receive your laptop.   To log in: Use...

When printing as a student worker, you must make sure Papercut is showing. You may have to click Run on a box that ask for Papercut to run. Print like normal, but send the print job to Follow-Me printer. Click on the option for Charge to shared account whe...

If you need to change your email or other default applications. 1.) Click on the Windows Start icon at the bottom of your screen. 2.) Start typing apps and select the Apps & features that shows as you type. 3.) On the left hand side, select Default ap...

If your ScreenPal recording is showing a max time limit and needs to be retethered:   Exit and uninstall From the right side of the Windows taskbar, click to expand the system tray, right-click the ScreenPal icon, and select Quit. Click the Windows Sta...

What is ScreenPal? Capture any area of your screen. Add audio narration or video from your webcam. Record lectures, tutorials, demos, and more! NOTE: This is only available to NTCC Employees; it is not available for students. You must install SceenPal on yo...

Introduction Scheduling recurring events is a great way to better define when an event that is spanning multiple days is occurring on your calendar. For example, a meeting that is happening Monday through Wednesday between 9am and 4:30pm.   Step-by-Step We...

After several failed login attempts, LoLA will lock your account. It will not alert  you that your account is locked. It will continue to give you an "invalid username/password" error. To unlock either wait at least 15-20 minutes or follow the unlock account ...

There are times when you may have issues connecting to a wireless network. This may be due to the settings on the wireless network being changed, or other reasons. A good first step in troubleshooting is to forget the network, and attempt to join again. Below ...

There may be times when you need to determine who a person reports to, or who are a person's direct reports. Office 365 has this information available. Please note that some employees have multiple supervisors. In cases where a person has multiple supervisors,...