Recently Updated Pages
How to use the Kyocera Staple/Punch
Kyocera copiers use special staples. Please do not try to load any other kind of staples. On the...
Copier paper jam and other technical issues.
For any issue relating to the Kyocera copiers, call the number for Northshore Office Equipmen...
Transfer voicemail on phone to another extension.
If you need to forward a voicemail from the physical phone to another extension. Access the vo...
Transfer a call.
While in a call, press Transfer or the transfer button . Choose a transfer method: Consul...
Searching the directory for numbers.
You can use the directory to search for people to call. On Zoom computer app. On the app sele...
Teaching Assistant on Copiers
How to find Teaching Assistant on the new copier. 1.) Use your badge to sign into the copier. ...
Sharing Teams Recordings
When you want to share your Team recordings. To share a recording from Team through OneDrive. 1...
Forgetting previous WiFi.
Occasionally when you are unable to connect to a WiFi network, it may be do to your device having...
Hard reset on laptop.
If your laptop is frozen and won't turn off: Unplug laptop for any power source. Hold down th...
Guest wireless internet (WiFi)
The NTCC guest wireless internet is available for all students and guests, and personal devices o...
OneDrive
When you need to add files/folders to your OneDrive. Accessing the desktop app. 1.) Click on th...
Power-cycle/reboot docking station
When you plug your laptop into a docking station the mouse, keyboard, or monitors may not work. T...
How to connect to a cellular hotspot.
When you need to connect to your cellphone's hotspot. To connect to the hotspot: Set up the...
What uses my LoLA account?
LoLA username and password are used for any tool/application found inside LoLA once you log in, s...
What do I do once I get an IT purchase quote.
What happens after a purchase quote is given to you through the helpdesk. After submitting a...
How to find Shared Drives.
If you cannot locate your shared drives, or if the shared drives appear to be missing. 1) Select...
How to schedule a meeting within Teams.
When you want to schedule a meeting within the Teams app. 1) In Teams, select Calendar view. ...
How to schedule Teams meetings in Outlook.
When you need to create Team meetings in your Outlook calendar. Outlook on the Desktop 1) Open ...
How to set up Breakout Rooms in Teams
When you need to create smaller rooms inside a Teams meeting Breakout rooms are a great way fo...
How to set up Microphone/Speakers in Teams.
To setup or change how you talk and listen in Teams. Pre-Call Set Up 1) Select Settings and mor...