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How to use Follow-Me printer

Services Printing and Copying

All copiers at the Lacombe, Hammond, Livingston, Florida Parishes, and Connect to Success campuse...

Updated 6 days ago by Christopher Blohm

How to clear your browser's cache.

Software Web Broswers

Clearing cache in Chrome. 1.) With the Chrome browser open, click More (3 dots) at the top right...

Updated 2 months ago by Christopher Blohm

I'm locked out of my LoLA account

Accounts LoLA

After several failed login attempts, LoLA will lock your account. It will not alert  you that you...

Updated 2 months ago by Karrie White

NTCC Onboarding Guide

Accounts

LoLA What is my LoLA username? How do I reset my LoLA password? NTCC Email ...

Updated 2 months ago by Karrie White

What username/password do I use?

Accounts

Please user lowercase for all username and email addresses. LoLA username and LoLA password A...

Updated 2 months ago by Karrie White

How to Change or Reset Your LoLA Password

Accounts LoLA

  NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for...

Updated 2 months ago by Karrie White

How do I find my LoLA username?

Accounts LoLA

1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2....

Updated 2 months ago by Karrie White

Install Software from Software Center

Software

NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT...

Updated 3 months ago by Karrie White

Add and use a signature in Foxit PDF Editor?

Software Foxit

Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents...

Updated 3 months ago by Karrie White

Scheduling Recurring Events

Services Email/Office 365

Introduction Scheduling recurring events is a great way to better define when an event that is s...

Updated 3 months ago by Christopher Blohm

Reset ScreenPal app and account

Software ScreenPal

If your ScreenPal recording is showing a max time limit and needs to be retethered:   Exit and ...

Updated 6 months ago by Karrie White

ScreenPal

Software ScreenPal

What is ScreenPal? Capture any area of your screen. Add audio narration or video from your webca...

Updated 6 months ago by Karrie White

NTCC VPN

Services Wifi/Internet

When not on one of NTCC's campuses, you should always connect to the NTCC VPN. Connecting to the ...

Updated 6 months ago by Karrie White

Changing default applications in Windows.

Software

If you need to change your email or other default applications.   1.) Click on the Windows Star...

Updated 7 months ago by Karrie White

Duplicate or extend monitors/screens

Software

Introduction Depending on whether you are in an office or classroom environment, you may want to...

Updated 7 months ago by Karrie White

Logging into Office applications error CAAC03ED

Software

When logging into Teams/Outlook/etc.. you see the following error. This error is caused when you ...

Updated 7 months ago by Karrie White

Calibrate smartboard touch

Software

Occasionally, the calibration that the smartboard uses to detect where you touch on the board can...

Updated 7 months ago by Karrie White

Student Worker Printing

Services Printing and Copying

When printing as a student worker, you must make sure Papercut is showing. You may have to clic...

Updated 8 months ago by Karrie White

Associate College ID with Papercut/Gatorprint

Services Printing and Copying

Before you can use copy machines located on campus, you will need to associate your NTCC ID with ...

Updated 8 months ago by Karrie White

Using your desk phone

Telephone Desk Phone

Not every employee will have a phone number. Please talk to your supervisor if you get one. Yo...

Updated 8 months ago by Karrie White