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Guest wireless internet (WiFi)

Services Wifi/Internet

This page has moved. Please follow this link to the new location of the knowledgebase article.

Updated 19 hours ago by Christopher Blohm

NTCC VPN

Services Wifi/Internet

This page has been moved. Please follow this link to the knowledgebase article.

Updated 1 day ago by Christopher Blohm

Reset Chrome to factory default.

Software Web Broswers

This page has been moved. Follow this link to the knowledgebase article that describes how to res...

Updated 1 week ago by Christopher Blohm

How to clear your browser's cache.

Software Web Broswers

This page has been moved. This knowledgebase article can now be found here.

Updated 1 week ago by Christopher Blohm

How to open a shared email mailbox.

Services Email/Office 365

This page has been moved. The page can now be found in Confluence.

Updated 2 weeks ago by Christopher Blohm

How do I log into my NTCC email account?

Services Email/Office 365

ATTENTION:  All NEW students will need to reset their password with Password Reset Tool before lo...

Updated 4 months ago by Christopher Blohm

Smartboard Display/Touch issues

Software

This knowledgebase article was moved to Confluence.

Updated 5 months ago by Christopher Blohm

Logging into Zoom Phone

Telephone Zoom Phone App

This page was moved to this Confluence knowledgebase article. Please update any bookmarks you ma...

Updated 5 months ago by Christopher Blohm

Hot Desking

Telephone Desk Phone

Hot desking is a feature that allows users who work at other users' desks to log into the desk ph...

Updated 9 months ago by Christopher Blohm

Organizational Chart

Services Email/Office 365

There may be times when you need to determine who a person reports to, or who are a person's dire...

Updated 1 year ago by Christopher Blohm

Changing default applications in Windows.

Software

If you need to change your email or other default applications. 1.) Click on the Windows Start...

Updated 1 year ago by Christopher Blohm

Open PDFs with Foxit

Software Foxit

Users using Windows 10 and 11 may experience PDFs being opened by Microsoft Edge. While Edge can ...

Updated 1 year ago by Christopher Blohm

What is my NTCC employee email?

Services Email/Office 365

Your email is your LoLA [email protected] such as gatortrax1@northshorecollege....

Updated 1 year ago by Christopher Blohm

Install Software from Software Center

Software

NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT...

Updated 1 year ago by Christopher Blohm

What username/password do I use?

Accounts

Please user lowercase for all username and email addresses. LoLA username and LoLA password A...

Updated 2 years ago by Christopher Blohm

How to use Follow-Me printer

Services Printing and Copying

All copiers at the Lacombe, Hammond, Livingston, Florida Parishes, and Connect to Success campuse...

Updated 2 years ago by Christopher Blohm

I'm locked out of my LoLA account

Accounts LoLA

After several failed login attempts, LoLA will lock your account. It will not alert  you that you...

Updated 2 years ago by Karrie White

NTCC Onboarding Guide

Accounts

LoLA What is my LoLA username? How do I reset my LoLA password? NTCC Email ...

Updated 2 years ago by Karrie White

How to Change or Reset Your LoLA Password

Accounts LoLA

  NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for...

Updated 2 years ago by Karrie White

How do I find my LoLA username?

Accounts LoLA

1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2....

Updated 2 years ago by Karrie White