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Changing default applications in Windows.

Software

If you need to change your email or other default applications. 1.) Click on the Windows Start...

Updated 1 week ago by Christopher Blohm

Forget existing wireless network

Software

There are times when you may have issues connecting to a wireless network. This may be due to the...

Updated 3 weeks ago by Christopher Blohm

Open PDFs with Foxit

Software Foxit

Users using Windows 10 and 11 may experience PDFs being opened by Microsoft Edge. While Edge can ...

Updated 3 weeks ago by Christopher Blohm

What is my NTCC employee email?

Services Email/Office 365

Your email is your LoLA [email protected] such as gatortrax1@northshorecollege....

Updated 1 month ago by Christopher Blohm

NTCC VPN

Services Wifi/Internet

When not on one of NTCC's campuses, you should always connect to the NTCC VPN. Connecting to the ...

Updated 1 month ago by Christopher Blohm

Install Software from Software Center

Software

NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT...

Updated 3 months ago by Christopher Blohm

How do I log into my NTCC email account?

Services Email/Office 365

ATTENTION:  All NEW students will need to reset their password with Password Reset Tool before lo...

Updated 6 months ago by Christopher Blohm

What username/password do I use?

Accounts

Please user lowercase for all username and email addresses. LoLA username and LoLA password A...

Updated 7 months ago by Christopher Blohm

How to use Follow-Me printer

Services Printing and Copying

All copiers at the Lacombe, Hammond, Livingston, Florida Parishes, and Connect to Success campuse...

Updated 9 months ago by Christopher Blohm

How to clear your browser's cache.

Software Web Broswers

Clearing cache in Chrome. 1.) With the Chrome browser open, click More (3 dots) at the top right...

Updated 10 months ago by Christopher Blohm

I'm locked out of my LoLA account

Accounts LoLA

After several failed login attempts, LoLA will lock your account. It will not alert  you that you...

Updated 11 months ago by Karrie White

NTCC Onboarding Guide

Accounts

LoLA What is my LoLA username? How do I reset my LoLA password? NTCC Email ...

Updated 11 months ago by Karrie White

How to Change or Reset Your LoLA Password

Accounts LoLA

  NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for...

Updated 11 months ago by Karrie White

How do I find my LoLA username?

Accounts LoLA

1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2....

Updated 11 months ago by Karrie White

Add and use a signature in Foxit PDF Editor?

Software Foxit

Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents...

Updated 1 year ago by Karrie White

Scheduling Recurring Events

Services Email/Office 365

Introduction Scheduling recurring events is a great way to better define when an event that is s...

Updated 1 year ago by Christopher Blohm

Reset ScreenPal app and account

Software ScreenPal

If your ScreenPal recording is showing a max time limit and needs to be retethered:   Exit and ...

Updated 1 year ago by Karrie White

ScreenPal

Software ScreenPal

What is ScreenPal? Capture any area of your screen. Add audio narration or video from your webca...

Updated 1 year ago by Karrie White

Duplicate or extend monitors/screens

Software

Introduction Depending on whether you are in an office or classroom environment, you may want to...

Updated 1 year ago by Karrie White

Logging into Office applications error CAAC03ED

Software

When logging into Teams/Outlook/etc.. you see the following error. This error is caused when you ...

Updated 1 year ago by Karrie White