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How to clear your browser's cache.
Clearing cache in Chrome. 1.) With the Chrome browser open, click More (3 dots) at the top right...
I'm locked out of my LoLA account
After several failed login attempts, LoLA will lock your account. It will not alert you that you...
NTCC Onboarding Guide
LoLA What is my LoLA username? How do I reset my LoLA password? NTCC Email ...
What username/password do I use?
Please user lowercase for all username and email addresses. LoLA username and LoLA password A...
How to Change or Reset Your LoLA Password
NTCC IT cannot assist with LoLA password issues. Contact the LoLA helpdesk at 844-465-2827 for...
How do I find my LoLA username?
1.) Go to www.northshorecollege.edu and select the LOLA link located on the top menu bar. 2....
Install Software from Software Center
NTCC IT provides a mechanism for employees to install software on NTCC-owned computers without IT...
Add and use a signature in Foxit PDF Editor?
Using Foxit PDF Editor, which is installed on all NTCC employee computers, you can sign documents...
Scheduling Recurring Events
Introduction Scheduling recurring events is a great way to better define when an event that is s...
Reset ScreenPal app and account
If your ScreenPal recording is showing a max time limit and needs to be retethered: Exit and ...
ScreenPal
What is ScreenPal? Capture any area of your screen. Add audio narration or video from your webca...
NTCC VPN
When not on one of NTCC's campuses, you should always connect to the NTCC VPN. Connecting to the ...
Changing default applications in Windows.
If you need to change your email or other default applications. 1.) Click on the Windows Star...
Duplicate or extend monitors/screens
Introduction Depending on whether you are in an office or classroom environment, you may want to...
Logging into Office applications error CAAC03ED
When logging into Teams/Outlook/etc.. you see the following error. This error is caused when you ...
Calibrate smartboard touch
Occasionally, the calibration that the smartboard uses to detect where you touch on the board can...
Student Worker Printing
When printing as a student worker, you must make sure Papercut is showing. You may have to clic...
How to use Follow-Me printer
All copiers at the Lacombe, Hammond, Livingston, Florida Parishes, and Connect to Success campuse...
Associate College ID with Papercut/Gatorprint
Before you can use copy machines located on campus, you will need to associate your NTCC ID with ...
Using your desk phone
Not every employee will have a phone number. Please talk to your supervisor if you get one. Yo...