Services
Printing and Copying
Associate College ID with Papercut/Gatorprint
Before you can use copy machines located on campus, you will need to associate your NTCC ID with ...
How to use Follow-Me printer
All copiers at the Lacombe, Hammond, Livingston, Florida Parishes, and Connect to Success campuse...
How to use the Kyocera Staple/Punch
Kyocera copiers use special staples. Please do not try to load any other kind of staples. On the...
Teaching Assistant on Copiers
How to find Teaching Assistant on the new copier. 1.) Use your badge to sign into the copier. ...
Copier paper jam and other technical issues.
For any issue relating to the Kyocera copiers, call the number for Northshore Office Equipmen...
Student Worker Printing
When printing as a student worker, you must make sure Papercut is showing. You may have to clic...
Email/Office 365
Northshore Technical Community College uses Microsoft's Office 365 for email.
What is my student email address?
Your student email address is your LoLA user name followed by "@my.northshorecollege.edu". For e...
How do I log into my NTCC email account?
ATTENTION: All NEW students will need to reset their password with Password Reset Tool before lo...
How long can I use my student email address?
You can use your NTCC student email address as long as you are a student. If you are graduat...
OneDrive
When you need to add files/folders to your OneDrive. Accessing the desktop app. 1.) Click on th...
How to open a shared email mailbox.
This page has been moved. The page can now be found in Confluence.
How to create a signature in Outlook
When you want to have a customized signature in your emails. Click on images to enlarge. Crea...
How to create a Contact List in Office 365
Use a contact group (formerly called a “distribution list”) to send an email to multiple people ...
How to create an Out of Office message in Outlook
When you need to have an automated message sent when not in office. Create an OOO on desktop a...
How to use Outlook to search employee phone numbers.
To use Outlook to lookup Faculty/Staff work phone numbers Searching with desktop app. 1.) Hov...
Reserving Rooms and Vehicles
Students are only permitted to book Learning Commons Collaboration Rooms (currently only Lacombe-...
How to view Rooms calendar.
When you want to see if a room/vehicle is available. Using the desktop app. 1.) In the desktop ...
What is my NTCC employee email?
Your email is your LoLA [email protected] such as gatortrax1@northshorecollege....
Scheduling Recurring Events
Introduction Scheduling recurring events is a great way to better define when an event that is s...
Organizational Chart
There may be times when you need to determine who a person reports to, or who are a person's dire...
Teams
This knowledgebase article has been moved. Please visit the updated knowledgebase article page.
Wifi/Internet
Guest wireless internet (WiFi)
This page has moved. Please follow this link to the new location of the knowledgebase article.
NTCC VPN
This page has been moved. Please follow this link to the knowledgebase article.
How to connect to a cellular hotspot.
When you need to connect to your cellphone's hotspot. To connect to the hotspot: Set up the...
Forgetting previous WiFi.
Occasionally when you are unable to connect to a WiFi network, it may be do to your device having...
How to find Shared Drives.
If you cannot locate your shared drives, or if the shared drives appear to be missing. 1) Select...
What do I do once I get an IT purchase quote.
What happens after a purchase quote is given to you through the helpdesk. After submitting a...
Restoring files and folders.
Most files and folders can be restored from previous dates/saves. This is helpful if you made sa...